Redecorating a room is exciting, but it can be a time consuming endeavor. Interior decorators often spend months searching through family owned shops and huge department stores looking for the perfect vase or sofa to complement a room.
Zanui.com.au is one of Australia’s top online distributors of furniture and home goods, selling thousands of stylish and high quality products in one convenient location. Customers can keep up with the latest trends in home décor and transform their homes by shopping with Zanui.com.au.
About Zanui.com.au
Zanui.com.au was founded in November of 2011 and is headquartered out of Surrey Hills, Australia. The company is part of the Rocket Internet GmBh, a premier online startup incubator. Zanui.com.au sells a wide range of high quality furniture and housewear for the whole family. Guests can find over 20,000 products from more than 500 popular brand names. The website’s seamless interface and user-friendly design make it easy to navigate.
Customers can use the website’s search function to easily find any item in any style. Guests can search for products by category, keyword or even brand name. Search results can be narrowed based by price, color, material, size or popularity. Families that are shopping for children’s’ goods can easily filter search results by age to make sure that an item is safe and appropriate for their child.
Every product sold through Zanui.com.au features a product page that helps customers to learn more about a given item. Shoppers can view the price of an item, any current discounts offered, and how long those discounts are available. Each product page also lists approximate shipping times and an item’s return policy. A convenient shipping calculation tool allows customers to easily estimate delivery costs to a given zip code.
Zanui.com.au aims to help customers make informed buying decisions when purchasing furniture and housewear online. On every product page, customers can see important details such as the size, weight, material or style of a given item to decide if it will match what is already in their home.
An in-depth product description tells shoppers about the different features that each item offers along with recommended uses, decorating tips, and advice on which other products would pair well with the item. Customers are able to help each other with shopping decisions by leaving star ratings and writing honest reviews of each different product sold.
All transactions made through Zanui.com.au are guaranteed to be secure. 128-bit SSL encryption and advanced data protection services provided by Norton Secured protect each customer’s personal information from fraud, theft or other cybercrime. The website promises to further protect customer data by never disclosing or selling it to third parties. Zanui.com.au customers can shop confidently knowing that their personal information is safe and secure.
The Best Features of Zanui.com.au
Customers can save money on purchases by subscribing to the Zanui.com.au newsletter. The company newsletter offer shoppers a $25 welcome coupon along with first access to exclusive deals and new arrivals. Customers that sign up to receive the Zanui newsletter can also keep up to date with the latest seasonal sales, where items can be found at over 50% off their original retail price. Certain items are also eligible for free shipping to certain towns and cities.
If a customer is not completely satisfied with an unused item, he or she can return it within 30 days for a replacement, store credit or a full refund. Returns are not restricted to just damaged or defective goods. A customer is able to return a product that does not match their home décor, doesn’t suit their needs, or is unsatisfactory for any other reason. This 30-day money back guarantee, along with warranties on most items, provides Zanui.com.au customers with a risk free shopping experience.
Zanui.com.au has recently introduced a new program that is intended to help shoppers make smart purchasing decisions while further reducing the risk that buyers take on when placing orders through the website. Customers that buy select products using Touch Payments are able to try out the item in their own home before committing to spending any money. This allows shoppers to decide in person whether or not an item is the right size, shape or color.
The Zanui.com.au home trial program lets customers touch, feel and try out items before buying them, bringing the experience of in-store shopping to online customers straight from their own living room. Customers that take advantage of this program can pay for items up to 16 days later using any payment method accepted by the website.
Customers that own a website, blog or popular social media page can participate in the Zanui.com.au Affiliate Program to earn extra cash quickly and easily. This program is free to join and offers competitive commission rates, including special rates for top sellers and access to exclusive coupon codes. The average basket value that a Zanui.com.au affiliate earns is around $200. Members that participate in the affiliate program receive support every step of the way from the experts at Zanui.com.au. Affiliates can learn how to effectively market to their target audience to maximize their sales, and as a result, their earnings.
For the latest website news along with information about upcoming sales and promotions, customers can follow Zanui.com.au on one of its social media pages. The company is active on Facebook, Pinterest, Instagram, Twitter and Google+. Guests that follow the website on social media are the first to know about upcoming sales and hot new products that are added to the sales floor each month. Zanui.com.au also posts popular articles about the latest trends in home décor to help inspire visitors. Customers can visit the company blog for more interior design advice, from how to diversify lighting to figuring out which rug is right for a room.
Criticism of Zanui.com.au
Zanui.com.au is able to estimate the shipping times for different products, but these estimations are not always accurate. Some deliveries arrive later than promised, which can be inconvenient for a customer awaiting an important piece of furniture or time sensitive order.
Shoppers that contact the customer support department regarding late or missing orders occasionally have difficulty reaching a representative to resolve the issue in a timely manner. This can be especially problematic during busy shopping seasons such as large sales or popular holidays.
Zanui.com.au Customer Support
The Zanui.com.au customer support team is available on Monday through Friday from 9a.m. until 5p.m. AEST. A representative can be reached by phone at 1300 668 317 or by emailing customer@zanui.com.au. The customer support team can help shoppers to navigate and use the website, place orders or process returns.
Frequently Asked Questions
Pros of Zanui.com.au
- More than 20,000 high quality products to choose from
- Company newsletter and $25 sign up bonus
- Free shipping on specific items to certain locations
- Customers can try out items at home
- 30-day money back guarantee
- Affiliate program
- Social media presence
Cons of Zanui.com.au
- Long and unpredictable shipping times
- No tracking numbers for large or bulky items
- Occasionally difficult to reach a customer service representative
Why Should I Use Zanui.com.au?
Zanui.com.au is a leading distributor of furniture and home goods that caters to customers across Australia. Shoppers can find anything from sectional sofas to kitchen appliances in one convenient location. The website offers thousands of high quality items from hundreds of popular brands. Visitors can even find advice on how to incorporate various items into a particular room or interior design style.
Zanui.com.au is the ideal destination for both single adults and families looking to decorate their home. A wide selection of furniture, home goods and décor means that every customer can find a look to suit his or her taste preferences and budget. Customers can easily refine searches for items by price or appearance. Parents looking to outfit their child’s room with new furniture or toys can filter searches by age to ensure that the products they buy for their children are safe and age appropriate.
Zanui.com.au sells over 200,000 high quality products to customers in locations all over Australia. Customers can find the perfect lamp, crib or coffee table while saving money on every order by taking advantage of sales and promotions. Zanui.com.au is proud to have helped thousands of Australians transform their homes into comfortable and stylish sanctuaries.
