SnapDeal Review

Rating: 5 / 5
18 Mar 2015

Shopping, even when done online, can be frustratingly time consuming. You can’t always find everything that you need in one place, and are forced to bounce from one retail site to another.

SnapDeal.com is dedicated to gathering the newest and hottest products together in one convenient location. There are a huge variety of items available to suit every price range, and more are added each day. No matter whether you’re buying yourself a new wardrobe or finishing off your Christmas shopping, SnapDeal.com will have what you’re looking for.

 

About SnapDeal.com

SnapDeal.com was founded in 2010 and has since grown to be India’s largest e-commerce marketplace. There are over 4 million different products available to more than 20 million members, and a new item is added every 30 seconds. SnapDeal.com offers shipping to over 4,000 towns and cities all across India. The site does not yet offer international shipping.

The Best Features of SnapDeal.com

SnapDeal.com is constantly featuring new deals, offers and promotions. You can see the top offers each day in a sidebar where you will find goods at up to 50% off the original retail price. In addition to discounted prices, the site also offers combo deals. These are offers where several items are sold at a discounted price when purchased together. This can save customers money on items that they would often buy together anyways, such as matching fashion accessories.

Occasionally SnapDeal.com will offer its members the chance to earn SnapDeal cash, or SD cash. This can be used towards future purchases, just like real money. Members can earn SD cash by participating in competitions, through cash back offers, and through special promotional campaigns that the site announces on its social media pages. Members can track all upcoming sales and find additional promo codes by following SnapDeal.com on its Facebook page and Twitter feed.

Snapdeal.com - Indian online retailer website

In addition to the information featured on its Facebook, Google+, Pinterest and Twitter feeds, SnapDeal.com also runs a blog. Here members can find general interest articles and news about the website. There are also features on new products that are coming to SnapDeal.com to keep customers up to date with the latest trends in fashion and technology.

SnapDeal.com uses social media platforms and its blog to keep in touch with its members, but also offers the opportunity for members to share with each other through the website. Customers can rate products and leave feedback to let other buyers know about the quality of any given product. Customers are also able to rate different sellers based on how smoothly an order or delivery went, which lets potential customers know if they can trust the reliability of a merchant. All of these features make it easier for members to pick out the perfect product from the millions offered.

If you are still on the fence about which model of phone or which watch to buy, SnapDeal.com offers customers a comparison tool that is easy to use. Simply view the information pages of the items that you are interested in and click on the “Add to Compare” button at the top. The comparison tool can only be used on certain products.

You are able to create a list of up to 4 similar items to view side-by-side and see how they differ in price, availability, and any discounts that you might receive. For electronics, you can also closely compare the technical specifications.

Criticism of SnapDeal.com

A few customers have had difficulty with the SnapDeal.com shipping service when ordering items through the site. Occasionally the package will arrive late, or simply not arrive at all. Luckily, most customers have been able to get a refund for any undelivered items.

If an item does arrive and it is defective or otherwise unsatisfactory, the company offers an easy 7-day refund, 100% money back guarantee. Returning or exchanging an item can take a long time to process, and some customers get frustrated waiting for a replacement item to be delivered to them.

SnapDeal.com Customer Service

Snapdeal.com - Indian online retailer website

The SnapDeal.com customer support team can be reached via email through the site or by phone at (91) 921-269-2126. Representatives are available around the clock but can be difficult to reach, especially during holiday seasons or popular sales.

You are able to ask customer service any question that you may have about a product or receive help placing and tracking an order. Some site members have had trouble placing cancelations or tracking lost packages through customer support. There is not much that a representative seems to be able to do about a late or undelivered order other than advise the customer to keep waiting.

Snapdeal.com - Indian online retailer website

Frequently Asked Questions

”[+
 Which forms of payment does SnapDeal.com accept?” font-size=”1″]SnapDeal.com accepts most major credit cards including Visa, MasterCard, American Express and Maestro. You can also pay via cash on delivery or through equated monthly installments.
”[+
 Does SnapDeal.com have a mobile app?” font-size=”1″]Yes, SnapDeal.com has a mobile app available to download for the iPhone, Android or Windows phone.
”[+
 Is there any way to receive my package faster?” font-size=”1″]Yes, SnapDeal.com offers same or next day delivery. This option is only available for certain cities and products.
”[+
 Into which languages can SnapDeal.com be translated?” font-size=”1″]SnapDeal.com is available in English, Hindi and Tamil.

Pros of SnapDeal.com

thumbs up
  • Over 4 million different products with a new one added every 30 seconds
  • Delivery to over 4000 towns and cities across India
  • Combo deals
  • SnapDeal cash
  • Promo codes
  • Active social media pages
thumbs down

Cons of SnapDeal.com

  • Unreliable shipping
  • Customer support can be difficult to reach

 

Why Should I Use SnapDeal.com?

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SnapDeal.com is the largest online e-commerce market in India, offering a vast array of different products ranging from mobile devices to tennis rackets. No matter what you’re looking for or what your budget is, you’re likely to find something to suit your needs through SnapDeal.com.

The site offers multiple ways for members to save money on purchases, including combo deals and promo codes. Patrons can also earn SnapDeal cash, which helps them to save on future purchases and encourages site loyalty.

Different deals are offered throughout the year, so it pays to follow SnapDeal on its social media feeds. The site posts upcoming price slashes and promo codes to Twitter, Facebook and Pinterest. If there is a new jacket that you’ve been eyeballing, keep a close watch on SnapDeal’s highly active social media pages. It’s likely that at some point, there will be a site-wide discount sale on jackets.

Since so many different merchants sell products through SnapDeal.com, it’s important to keep in mind what company you’re buying from. Each seller receives a rating of 1 to 5 based on how satisfied previous customers have been with processed orders. A seller that is brand new to SnapDeal will have no ratings, so it is difficult to judge how reliable they will be. A seller with a 5 star rating and many processed orders, on the other hand, can be presumed to be trustworthy.
If a seller has a low rating or seems suspicious to you, it is possible to check which other merchants offer the same product. You can compare each seller’s rating, the estimated dispatch time, and the total cost. Sometimes it is worth spending just a little bit extra to order through a trustworthy and reliable merchant.

SnapDeal.com is the ideal destination for the selective shopper. There are millions of items to choose from, each with a detailed product description and many with helpful customer reviews. Members can rest easy knowing that they will receive a high quality product at a low price.

Snapdeal.com - Indian online retailer website

SnapDeal.com is the largest online e-commerce market in India, offering a vast array of different products ranging from mobile devices to tennis rackets. No matter what you’re looking for or what your budget is, you’re likely to find something to suit your needs through SnapDeal.com.

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